Privacy Policy
Who We Are
FranchiseAssistant (“we,” “our,” or “us”) operates the website https://franchiseassistant.net.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect personal information when you:
- Fill out a contact form
- Purchase digital products
- Subscribe to emails or updates
- Communicate with us directly
This information may include:
- Name
- Email address
- Payment confirmation details (processed by third parties)
We do not store credit card numbers on our servers.
Payments & Third-Party Services
Payments are securely processed by third-party providers such as Gumroad and/or Stripe. These platforms handle all payment data in accordance with their own privacy policies.
We recommend reviewing their policies directly for additional details.
Email Communications
If you contact us or opt into email communications, your information may be stored and processed using Hostinger email services.
We use email strictly for:
- Customer communication
- Transactional messages
- Updates related to our products
We do not sell or rent email addresses.
Cookies & Analytics
Our website may use cookies or similar technologies to:
- Improve site performance
- Understand visitor behavior
- Enhance user experience
You can disable cookies through your browser settings at any time.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, links, or documents).
Embedded content behaves as if you visited the external website directly and may collect data independently.
How We Protect Your Data
We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission is completely secure.
Your Rights
You may request to:
- Access your personal data
- Correct or delete your information
- Withdraw consent for communications
Email us at Help@franchiseassistant.net to submit a request.
Children’s Information
This website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Help@franchiseassistant.net
Terms of Service
Agreement to Terms
By accessing or using https://franchiseassistant.net (“Website”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website or purchase any products.
About FranchiseAssistant
FranchiseAssistant provides digital products and educational resources, including but not limited to business plan templates, financial spreadsheets, and strategic guidance tools.
We are not a law firm, accounting firm, or investment advisor.
No Professional Advice
All content and products provided are for educational and informational purposes only.
Nothing on this Website constitutes:
- Legal advice
- Tax advice
- Accounting advice
- Investment or financial advice
You are responsible for consulting licensed professionals before making business, legal, or financial decisions.
Digital Products & Delivery
- All products are delivered digitally
- Access is provided immediately after purchase via third-party platforms such as Gumroad
- No physical items are shipped
Once delivered, products are considered used.
Refund Policy
Due to the nature of digital products:
All sales are final.
No refunds, exchanges, or cancellations are offered once access has been granted.
If you experience a technical issue accessing your purchase, contact us and we will help resolve it.
Intellectual Property
All content, templates, designs, text, and materials are the intellectual property of FranchiseAssistant.
You may:
✅ Use purchased products for personal or internal business use
You may not:
❌ Resell, redistribute, sublicense, or share
❌ Claim the materials as your own
❌ Use them to create competing products
User Responsibilities
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorized access
- Misuse or copy content beyond permitted use
Third-Party Services
We may link to or integrate with third-party platforms (e.g., Gumroad, payment processors, email services).
We are not responsible for their content, policies, or practices.
Limitation of Liability
To the fullest extent permitted by law, FranchiseAssistant shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website or its products.
Use is at your own risk.
Indemnification
You agree to indemnify and hold harmless FranchiseAssistant from any claims, losses, or damages resulting from your use of the Website or violation of these Terms.
Governing Law
These Terms are governed by the laws of the United States and the applicable laws of the state in which FranchiseAssistant operates, without regard to conflict of law principles.
Changes to Terms
We may update these Terms at any time.
Continued use of the Website constitutes acceptance of any changes.
Contact
Questions about these Terms?
📧 Help@franchiseassistant.net
Refund Policy
Digital Products
All products sold on FranchiseAssistant are digital downloads and/or digital access products.
Because these products are delivered immediately and cannot be returned, all sales are final.
We do not offer refunds, exchanges, or cancellations once access has been granted.
Exceptions
Refunds may be considered only in the following limited cases:
- You were charged multiple times for the same product
- You were unable to access the product due to a verified technical issue that we cannot resolve
Refund requests must be submitted within 7 days of purchase by emailing support@franchiseassistant.net with proof of purchase.
Chargebacks
Initiating a chargeback without contacting us first may result in loss of access to current and future products.
We encourage customers to contact us directly so we can resolve issues quickly.
Third-Party Platforms
Purchases are processed through third-party platforms such as Gumroad.
Their refund and payment policies may also apply and are incorporated by reference.
Acknowledgment
By completing a purchase, you acknowledge that you have read and agreed to this Refund Policy.